Choice Spine IT Support

FAQ

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Shoretel Phone System 2

• How to Check voice mail from an external phone
• Listening to your Shoretel Voice Mail Messages

Multi Factor Authentication 2

• Set up your Microsoft 365 sign-in for multi-factor authentication
• Microsoft Authenticator with Microsoft 365

Procedures

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Exchange Procedures 4

• Export exchange 2013 Contacts To PST
• How to Force the Creation of New Addressbooks and Offline Addressbooks
• Outlook Work Offline Mode
• Export O365 Mailbox to PST

Knowledge Base

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MS Teams Phone Guide/Instructions 3

• Call Forwarding - MS Teams Phone
• Call Transfer - MS Teams Phone
• Check Voicemail - MS Teams Phone

Training Videos 4

• Shoretel Shoreware Director
• Shoretel Communicator
• Shoretel IP480 Phones
• Shoretel Conferencing Services

Software 7

• Solid Works Install Stall Fix
• Mimecast SMTP Relay Setup
• OpenVPN Google Auth Reset & Disconnect User
• Palo Alto 820 - URL Filtering (Allow)
• Program Open in Task Bar But not Visible on Screen

See all 7 articles

HYCU Backup 2

• HCYU Changerate Threshhold Adjustment & Calculator
• HYCU Restore files via Clone process

AzureAD 1

• Powershell AzureAD Connect / Setup Password Never Expire

SAP-SAC 3

• Updating the SAP Cloud Connector SSL Certificate
• SAP Cloud Connector SSL Cert Renewal
• SAP Cloud (SAC) Internet Option Settings

Compliance Quest 8

• Remove Primary Related Part from Controlled Document
• Secondary Content Issues/ Resolution
• Controlled Document is stuck in Pre-release status with batch job error.
• Adding Document Category to Picklist
• CQ Controlled Document Owner Report / Update Procedure

See all 8 articles

Conference Room Teams 1

• Conference Room UCS Admin Credentials

Creston 2

• Creston AirMedia Devices – Changing Background Images
• Creston – Updating Background Slide Show Images